Correção
- Fixed an issue introduced in 2.4.0.1 where some files are not attached when stored outside the default form/year/month folders.
Changelog do Gravity Forms Help Scout
O que mudou em cada versão, da mais recente para a mais antiga. As notas são as publicadas pelo desenvolvedor, no idioma original.
- Mais recente 2.4.0.2
- 27 versões
- Desde maio 2015
Sem data
2 versõesCorreção
- Fixed a PHP notice that occurs if a file does not exist in the form uploads directory when preparing the conversation attachments.
2025
1 versãoMelhoria
- AF: Updated process_feed return value for compatibility with Gravity Forms 2.9.4, so the framework can save the feed status to the entry meta.
Correção
- Fixed code placement to be consistent with the WordPress coding standards.
2024
2 versõesCorreção
- Fixed an issue where the feed isn't processed when using the Create Conversation button on the Entry Detail page.
Novidade
- Added the gform_helpscout_display_enable_custom_app_setting filter.
- Added support for async (background) feed processing to improve form submission performance.
Correção
- Fixed a PHP 8.2 deprecation notice that occurs when selecting "I want to use a custom Help Scout app" on the plugin settings page.
- Fixed an issue where the Merge Tags button is not available on the feed settings page for text area fields.
- Fixed an issue that causes a notice to display when creating a new feed on sites running PHP 8.1.
- Fixed an issue where the Help Scout primary account email address is used as the reply-to email address even if the form submission data has a different email address.
2022
1 versãoCorreção
- Fixed an issue where connecting to Help Scout fails after the user is redirected back from Help Scout.
- Fixed an issue where conversation creation can fail if the customer first name is empty.
2021
1 versãoNovidade
- Added a form settings menu icon for Gravity Forms 2.5
2020
7 versõesMelhoria
- Updated support for Gravity Forms 2.5.
Correção
- Fixed a PHP notice which occurs when after authenticating Help Scout account.
Melhoria
- Updated the get conversation requests for the entries list and detail pages to cache the conversations for one hour to reduce the number of requests to the Help Scout API.
- Updated the Assignee setting so the choices are arranged into Teams and Users optgroups.
Correção
- Fixed a performance issue with the link in the Conversation ID column of the entries list page which caused a 500 error on some hosting environments.
- Fixed the Destination Mailbox setting only listing the first 50 mailboxes.
Segurança
- Added security enhancements.
Novidade
- Added license key to GF authorization URL.
- Added support for Gravity Forms 2.5.
- Added the "Click here to refresh access token" button to the add-on settings page so the request can be attempted again when it times out.
- Added translations for Hebrew, Hindi, Japanese, and Turkish.
Melhoria
- Updated Gravity API domain.
- Updated logging statements to clarify that the add-on is still connected to Help Scout when the token refresh times out.
Correção
- Fixed an issue where HTML encoded characters could appear in conversation tags when displayed in Help Scout.
- Fixed an issue where some existing customer details could be lost when the first and/or last name are updated.
Correção
- Fixed an issue where HTML encoded characters could appear in conversation tags when displayed in Help Scout.
Melhoria
- Updated Gravity API domain.
Novidade
- Added license key to GF authorization URL.
Correção
- Fixed an issue where some existing customer details could be lost when the first and/or last name are updated.
Novidade
- Added the "Click here to refresh access token" button to the add-on settings page so the request can be attempted again when it times out.
Melhoria
- Updated logging statements to clarify that the add-on is still connected to Help Scout when the token refresh times out.
2019
7 versõesMelhoria
- Updated authentication logging statements.
- Updated Javascript files, stylesheets to use minified versions.
Correção
- Fixed auth token refresh failing when the add-on is using a custom app.
Correção
- Fixed conversation creation failing when the last name is not provided for a new customer.
Correção
- Fixed conversation creation failing when a file attachment exceeds the maximum size allowed by the Help Scout API (10 MB).
- Fixed conversation creation failing when the authenticated user does not have permission to access the mailbox where the customer already exists.
- Fixed conversation creation failing when merge tags used in the tags setting are for fields without values.
- Fixed conversation creation failing when the assigned user has been deleted from the Help Scout account.
Melhoria
- Updated the minimum required Gravity Forms version to 2.1.
Correção
- Fixed conversations with attachments not being created on servers where allow_url_fopen is disabled.
Segurança
- Added security enhancements.
Novidade
- Added the Help Scout Conversation Created notification event.
- Added the *{helpscout:[prop]}( merge tag for use in notifications sent after the conversation has been created. Supported properties are id, number, status, subject, and url.
Melhoria
- Updated error logging statements.
- Updated the feed settings so mapping the customer first name field is required.
Correção
- Fixed a fatal error which can occur during feed processing if the get or create customer requests experience an issue.
- Fixed the BCC email addresses not being added to the conversation.
Segurança
- Added security enhancements.
Correção
- Fixed uploaded files not being attached to conversations.
Novidade
- Added gform_helpscout_conversation filter to allow modifying the conversation before it is created in Help Scout.
- Added support for updating first name and last name and adding new phone numbers when user with matching email is found in Help Scout.
Melhoria
- Updated to use Help Scout's Mailbox API 2.0.
Correção
- Fixed issue where authenticating with Help Scout via Gravity API was not working.
- Fixed the conversation status changing from closed to active when adding a note.
2018
1 versãoNovidade
- Added GPL to plugin header.
- Added support for mapping customer phone number.
- Added create conversation bulk action to entry list.
- Added the gform_helpscout_process_note_shortcodes filter for enabling the processing of shortcodes placed in the note.
Melhoria
- Updated Plugin URI and Author URI to use https.
Correção
- Fixed conversations not creating when CC is enabled but value is empty.
Segurança
- Added security enhancements.
2017
1 versãoNovidade
- Added support for the Gravity Forms 2.0 entry detail page changes.
Melhoria
- Updated strings for translations.
- Updated API library to latest version.
Correção
- Fixed an issue with the conversation BCC emails not being set correctly.
- Fixed conversation not being created if first or last name was longer than forty characters.
2016
1 versãoNovidade
- Added checkbox to add entry note form to post note to Help Scout conversation.
- Added feed duplication support.
- Added feed setting to create note for conversation.
- Added panel to entry view page with Help Scout conversation details.
- Added support for delaying feed processing until payment by PayPal Standard is successfully completed.
Melhoria
- Enabled single feed submission.
- Updated "Help Scout Conversation ID" entry list column to link to Help Scout conversation.
- Updated feed processing to prevent multiple Help Scout conversations from being created.
- Updated to store the created conversation id in the entry meta using the key 'helpscout_conversation_id'.
- Updated the form field drop down for the Customer's Email Address to include hidden fields.
Correção
- Fixed an issue with the helpscout_conversation_id entry meta property so it's returned with the entry object.
- Fixed an issue with the feed settings page and the conditional logic setting.
- Fixed an issue where HTML entities would appear in conversation subject when using merge tags.
- Fixed an issue where Help Scout would not include the conversation in the mailbox folder counts.
- Fixed an issue where multi-file upload field attachments would not upload correctly.
2015
3 versõesNovidade
- Added support for auto replies when conversation is created
- Added the gform_helpscout_process_body_shortcodes filter for enabling the processing of shortcodes placed in the message body.
Melhoria
- Updated several functions to use new Add-On Framework functionality.
- Updated feed processing to abort if value of mapped Email Address field is invalid or empty.
Correção
- Fixed an issue with conversations being tagged as 'Untagged'.
Novidade
- Added gf_helpscout for easily getting an Help Scout instance.
- Added additional logging statement to process_feed.
- Added Spanish (es_ES) translation.
Correção
- Fixed tags not being appropriately added to conversations.
- Fixed PHP warning when no file attachments were provided.
- Fixed Add-On not loading if Help Scout API class was already defined.
Melhoria
- It's all new!
Versão na DROPE: 2.4.0.2
As versões disponíveis na DROPE são liberadas para assinantes e para quem comprou o produto.
O que mudou
98 mudanças em 27 versões
- Novidade 28
- Melhoria 25
- Correção 41
- Segurança 4